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Inactive Account and Data Deletion Policy
Mindmup automatically deletes free Starter accounts that remain inactive for an extended period. Here's how the policy works and how to keep your account and saved maps safe. When will my account be deleted? Starter accounts that remain inactive for...
Nov 12
Account
Canceling Your Subscription
Overview You can cancel your Mindmup subscription from your Plan & billing settings. Canceling stops future subscription renewals, while your current billing period continues through its end. To avoid the next renewal, cancel your subscription at...
Oct 23
Account
Member Roles and Permissions Explained
Each Mindmup account can include multiple members, depending on your plan. For example, if your Team plan includes 5 seats, you can add up to 5 members. Every member has their own login, profile, and personal settings. Account Roles Each account...
Oct 19
Account
Organization/Team Privacy Settings
Overview The Privacy section gives your Mindmup account controls over how members can publish and share maps. You can allow or block public publishing, control sharing outside your organization, and allow members to share maps with everyone in the...
Oct 12
Account
Creating and Managing Teams
Overview Teams are separate spaces within your Mindmup account for organizing maps around a group, project, or area of work. You can create and name teams, organize their maps, customize their appearance, manage members, and remove teams you no...
Oct 12
Account
Managing Team Members
Overview Mindmup has two separate concepts: account members and team members . Account members belong to the same account or organization. They can have a Mindmup account without belonging to any team. Team members are account members who have been...
Oct 12
Account
Adding Members
Overview The Members section lets you add people to your Mindmup account by email. You can invite multiple people at once, search existing members, view their name, email, and role, and check how many seats are currently in use. Members is available...
Oct 12
Account
Deleting Your Account
Overview You can permanently delete your Mindmup account from your Profile settings. The deletion process includes a confirmation step to make sure you intend to delete the account. Before deleting your account Deleting your account is permanent...
Oct 12
Account
Viewing Invoices
Overview The Invoices section in Plan & billing gives you access to your Mindmup billing records. Each invoice includes the date, amount, status, and description. You can click an invoice to download the invoice or receipt. View and download an...
Oct 12
Account
Updating Your Payment Method
Overview You can manage the payment card associated with your Mindmup subscription from Plan & billing . Use this section to update a card, choose a default card, or remove a saved card you no longer need. Keeping your payment methods current makes...
Oct 12