Questions & answers

Start here for common questions, how-tos, and quick step-by-step guides.

Popular searches:

Features Account Guides

Publish Interactive Mind Maps with Mindmup Atlas

Mindmup Atlas makes it simple to share your mind maps with a wider audience when you want to publish rather than co-create. Mindmup Atlas is an online mind map library that lets you publish interactive, read-only versions of your maps. These maps...

Member Roles and Permissions Explained

Each Mindmup account can include multiple members, depending on your plan. For example, if your Team plan includes 5 seats, you can add up to 5 members. Every member has their own login, profile, and personal settings. Account Roles Each account...

Mindmup Gold Password Setup & Reset Guide

Mindmup tries to simplify your work, so it enables you to sign in to Mindmup Gold using temporary one-time passwords sent to your e-mail. However, we recognise that this flow is not for everyone and that some users prefer to have permanent...

Limited Auto-Save for Google Drive Maps in Mindmup

Limited Autosave for Mindmup on Google Drive We’ve restored limited autosave functionality in Mindmup for Google Drive. This makes it easier to work on a map when a single user is editing. Why Autosave Is Limited Before July 2018, Mindmup used the...

Move Maps from Google Drive to Mindmup Cloud

Moving Maps from Google Drive to Mindmup To prepare for Google Drive ending collaboration support for third-party apps, Mindmup lets you move your files from Google Drive to Mindmup storage. This helps ensure uninterrupted collaboration and easier...

Warning: Avoid Fraudulent Mindmup Chrome App

Security Notice: Fraudulent Mindmup App in the Chrome Web Store A fraudulent version of Mindmup, labeled as version 3.0, previously appeared in the Chrome Web Store. Do not install this app. It was not created, authorized, or affiliated with Mindmup...

Switch from Google Photos to Google Drive in Mindmup

Loading Images into Mindmup Maps Saved to Google Drive The way images are added to Mindmup maps saved in Google Drive has changed. This article explains what’s different, why the change was necessary, and what it means for users and administrators...

Mindmup Cloud Maps Now Encrypted for Gold Users

Encryption at rest for Mindmup maps Maps stored directly in Mindmup are encrypted at rest. This applies automatically to all new and existing Mindmup users—no setup required. Encryption at rest helps protect your data by ensuring map content is...

Mindmup Support for Google Team Drives

Working with Google Drive Team Drives Google Drive introduced Team Drives to make collaboration easier across teams. Mindmup supports , so you can use Google Drive’s collaboration features alongside your mind maps. Team Drive support is available...

Moving Collaboration from Google Drive to Mindmup Cloud

Changes to Google Drive real-time collaboration Google announced that it would discontinue Realtime API support for Google Drive files used by third-party apps like Mindmup. This change meant that users would eventually need to choose between...

Improved Login Support with Mindmup

Improved compatibility with content-blocking extensions Mindmup now works more reliably with content-blocking and privacy extensions, especially when logging in through pop-up dialogs. Browser extensions that block third-party communication—such as...

Mindmup Google Drive Integration Change

This document outlines key information for Mindmup users and organizational administrators about changes to Google Drive integration and how they affect collaboration, storage, security, and privacy. Key information you need to know Google announced...

Mindmup Office 365 Administrator Guide

This guide outlines key information for Office 365 domain administrators whose organizations use Mindmup to create and store maps. Using Mindmup with an Office 365 account You can use Mindmup with an Office 365 account in two main ways: Mindmup is a...