Questions & answers

Start here for common questions, how-tos, and quick step-by-step guides.

Popular searches:
Features
Collaborate on Mind Maps in Real Time
Mindmup’s real-time collaboration lets you work on the same mind map with others, with everyone’s changes instantly synchronized. Whether you’re brainstorming with your team, planning a project, or working together in a classroom, everyone can...
Oct 23
Account
Member Roles and Permissions Explained
Each Mindmup account can include multiple members, depending on your plan. For example, if your Team plan includes 5 seats, you can add up to 5 members. Every member has their own login, profile, and personal settings. Account Roles Each account...
Oct 19
Account
Changing Your Password
Overview You can change your Mindmup account password from your profile settings. You will need to enter your current password and your new password before saving the change. Change your password Your new password must meet these requirements: Click...
Oct 12
Features
How to Customize Map Layout
Overview Mindmup lets you customize the overall layout of a map to suit the information you are organizing. Layout options control the map type, direction, and style used to arrange and display nodes. Mindmup provides three map types: Standard...
Oct 10
Features
How to Use Reactions
Overview Reactions let you add emojis to your Mindmup map to make information easier to recognize visually. You can use them to mark priorities, show status, highlight important ideas, or add simple visual cues to your map. Mindmup includes a...
Oct 10
Features
How to Connect Nodes
Overview Connections let you show relationships between nodes that are not directly connected through the main hierarchy of your map. They are useful when two ideas relate to each other but placing one underneath the other would not accurately...
Oct 10
Features
How to Add and Manage Sticky Notes
Overview Sticky notes let you add information to a map without making it part of the main topic hierarchy. They are useful for reminders, comments, temporary ideas, and other information you want to keep visible without adding another branch. You...
Oct 10
Features
How to Add and Manage Links
Overview Links let you connect a node in your map directly to a web page or other online resource. They are useful for keeping sources, reference materials, project resources, and useful websites close to the ideas they support. When you add a link,...
Oct 8
Features
How to Attach Files
Overview File attachments let you keep supporting documents and other files connected to the topics they relate to. Instead of storing all the information directly in your map, you can attach a file to a topic and access it when you need it. After...
Oct 8
Features
How to Add, Edit, and Manage Images
Overview Images can add useful visual context to a mind map. You can add an image to a node to illustrate an idea, provide a reference, or make important information easier to recognize. In Mindmup, you can upload an image to a node or paste an...
Oct 8
Features
How to Add, Format, and Manage Notes
Overview Notes let you keep detailed information with a topic without adding everything directly to the map. This helps keep your map easy to scan while giving you space for explanations, research, reminders, instructions, and other supporting...
Oct 8
Features
How to Use Auto Layout
Overview Auto Layout helps keep your Mindmup map organized by automatically arranging topics on the canvas. As you add, remove, or reorganize topics, Mindmup manages their positions so you can focus on the content instead of manually adjusting the...
Oct 8
Features
How to Add Topics
Overview Topics are the building blocks of a Mindmup map. Each topic, also called a node, can represent an idea, task, question, category, or any other piece of information you want to organize. As you build your map, you can add child and sibling...
Oct 8