Questions & answers

Start here for common questions, how-tos, and quick step-by-step guides.

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Features
Collaborate on Mind Maps in Real Time
Mindmup’s real-time collaboration lets you work on the same mind map with others, with everyone’s changes instantly synchronized. Whether you’re brainstorming with your team, planning a project, or working together in a classroom, everyone can...
Oct 23
Account
Member Roles and Permissions Explained
Each Mindmup account can include multiple members, depending on your plan. For example, if your Team plan includes 5 seats, you can add up to 5 members. Every member has their own login, profile, and personal settings. Account Roles Each account...
Oct 19
Account
Changing Your Password
Overview You can change your Mindmup account password from your profile settings. You will need to enter your current password and your new password before saving the change. Change your password Your new password must meet these requirements: Click...
Oct 12
Features
How to Share a Map
Sharing a map lets you collaborate with other people or give them access to view your work. Mindmup provides several sharing options, so you can control who has access and what they can do with the map. You can invite specific people by email, share...
Oct 8
Features
How to Sort and Filter Maps
Overview As your collection of maps grows, sorting and filtering help you quickly find the maps you need. The Home dashboard includes three dropdown menus that let you organize your maps by sort order, team, and tags. Use these tools to customize...
Oct 6
Features
How to Search for Maps
Overview As your collection of maps grows, searching becomes the quickest way to find the one you need. Instead of browsing through your entire library, you can search by a map's title to locate it in seconds. Whether you're managing projects, study...
Oct 6
Features
How to Use Version History
Overview Version History lets you view previous versions of a map and restore an earlier version if needed. It's a useful way to recover changes, compare revisions, or save an older version as a separate map without affecting your current work. Each...
Oct 6
Features
How to Delete and Restore Maps
Overview Deleting maps helps keep your workspace organized by removing maps you no longer need. When you delete a map, it is moved to the Trash instead of being permanently removed right away, giving you time to restore it if needed. Maps remain in...
Oct 6
Features
How to Move Maps Between Teams
Overview Moving a map to another team helps keep your workspace organized as projects, departments, or responsibilities change. Instead of creating a copy or starting over, you can transfer an existing map to a different team while keeping all of...
Oct 6
Features
How to Organize Maps with Tags
Overview Tags help you organize and categorize your maps so they're easier to find later. Instead of relying only on map names, you can assign tags based on projects, subjects, departments, clients, workflows, or any other system that makes sense...
Oct 6
Features
How to Star Important Maps
Overview Starring a map helps you keep important work easy to find. Instead of searching through your map library, you can add frequently used maps to your Starred section for quick access. This is especially useful for active projects, recurring...
Oct 6
Features
How to Duplicate a Map
Overview Duplicating a map creates a copy of an existing map, allowing you to reuse its structure, content, and formatting without modifying the original. This is useful when you want to create a new version of a map, use an existing map as a...
Oct 6
Features
How to Rename a Map
Overview Renaming a map makes it easier to find, organize, and identify your work later. Whether you're updating a project name, clarifying a topic, or replacing a temporary title, Mindmup lets you rename maps at any time. You can rename a map...
Oct 6