Questions & answers

Start here for common questions, how-tos, and quick step-by-step guides.

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Account
Changing Your Password
Overview You can change your Mindmup account password from your profile settings. You will need to enter your current password and your new password before saving the change. Change your password Your new password must meet these requirements: Click...
Sep 20
Features
Publish Interactive Mind Maps with Mindmup Atlas
Mindmup Atlas makes it simple to share your mind maps with a wider audience when you want to publish rather than co-create. Mindmup Atlas is an online mind map library that lets you publish interactive, read-only versions of your maps. These maps...
May 26
Account
Member Roles and Permissions Explained
Each Mindmup account can include multiple members, depending on your plan. For example, if your Team plan includes 5 seats, you can add up to 5 members. Every member has their own login, profile, and personal settings. Account Roles Each account...
Jan 26
Features
How to Connect Nodes
Overview Connections let you show relationships between nodes that are not directly connected through the main hierarchy of your map. They are useful when two ideas relate to each other but placing one underneath the other would not accurately...
Sep 2
Features
How to Use Auto Layout
Overview Auto Layout helps keep your Mindmup map organized by automatically arranging topics on the canvas. As you add, remove, or reorganize topics, Mindmup manages their positions so you can focus on the content instead of manually adjusting the...
Sep 2
Features
How to Add and Manage Sticky Notes
Overview Sticky notes let you add information to a map without making it part of the main topic hierarchy. They are useful for reminders, comments, temporary ideas, and other information you want to keep visible without adding another branch. You...
Sep 2
Features
How to Add and Manage Links
Overview Links let you connect a node in your map directly to a web page or other online resource. They are useful for keeping sources, reference materials, project resources, and useful websites close to the ideas they support. When you add a link,...
Sep 2
Features
How to Add, Edit, and Manage Images
Overview Images can add useful visual context to a mind map. You can add an image to a node to illustrate an idea, provide a reference, or make important information easier to recognize. In Mindmup, you can upload an image to a node or paste an...
Sep 2
Features
How to Add, Format, and Manage Notes
Overview Notes let you keep detailed information with a topic without adding everything directly to the map. This helps keep your map easy to scan while giving you space for explanations, research, reminders, instructions, and other supporting...
Sep 2
Features
How to Attach Files
Overview File attachments let you keep supporting documents and other files connected to the topics they relate to. Instead of storing all the information directly in your map, you can attach a file to a topic and access it when you need it. After...
Sep 1
Features
How to Fold and Unfold Topics
Overview Folding topics helps you simplify a large map by temporarily hiding parts you do not need to see. You can unfold them again whenever you want to bring the details back into view. Mindmup lets you fold or unfold a branch, work one level at a...
Aug 28
Features
How to Select Topics
Overview Selecting topics lets you work with one or more parts of your map at the same time. You can select an individual topic, several related topics, all siblings, an entire subtree, or every topic in the map. This is useful when you want to...
Aug 27
Features
How to Move, Rearrange, Nest, Copy and Paste Topics
Overview As your map develops, you may need to reorganize existing topics without creating them again. Mindmup lets you move and rearrange topics, change their place in the map hierarchy, and copy or paste content where you need it. You can drag...
Aug 27