Questions & answers

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Features
Publish Interactive Mind Maps with Mindmup Atlas
Mindmup Atlas makes it simple to share your mind maps with a wider audience when you want to publish rather than co-create. Mindmup Atlas is an online mind map library that lets you publish interactive, read-only versions of your maps. These maps...
Feb 16
Account
Member Roles and Permissions Explained
Each Mindmup account can include multiple members, depending on your plan. For example, if your Team plan includes 5 seats, you can add up to 5 members. Every member has their own login, profile, and personal settings. Account Roles Each account...
Jan 26
Account
Mindmup Gold Password Setup & Reset Guide
Mindmup tries to simplify your work, so it enables you to sign in to Mindmup Gold using temporary one-time passwords sent to your e-mail. However, we recognise that this flow is not for everyone and that some users prefer to have permanent...
Nov 11
News
Restrict Publishing in Mindmup Atlas
Restricting Map Publishing for Organizations Organizational administrators can now restrict publishing to Mindmup, helping protect user data. This addresses concerns from schools where students might accidentally share private information. To...
Dec 17
News
Submit Mindmup Feature Ideas by Email
Submitting Feature Proposals We’re moving from Uservoice to an email-based system for feature suggestions. Previously, users submitted ideas through a feature voting website managed by Uservoice. Starting today, that service is no longer in use. If...
Dec 17
News
Google Realtime API Changes for Mindmup Drive Maps
Google Drive Realtime API Changes Google will soon for Google Drive files to third-party applications like Mindmup. Mindmup previously used this feature to save maps, but since July, users can store maps in a new format that will continue working...
Dec 17
News
Mindmup Not Affected by Log4J Vulnerability
Log4J Security Advisory Following recent security vulnerabilities in the Log4J library, many customers have been checking with SaaS providers to assess potential risks and data exposure. To date, Mindmup and its infrastructure are not affected by...
Dec 17
News
Mindmup Cloud Permanent Passwords
Signing In to Mindmup with a Permanent Password From the start, Mindmup has focused on helping you capture ideas without distractions. That included letting users sign in with temporary one-time passwords sent via email. We understand, however, that...
Dec 17
News
Share Mindmup Maps with Microsoft Teams
Sharing Mindmup Maps with Microsoft Teams You can now share your Mindmup maps directly with Microsoft Teams. For step-by-step guidance, see the tutorial...
Dec 17
News
Google Drive Changes for Mindmup Collaboration
Mindmup Update: Google Drive Collaboration Changes Google will no longer provide for Google Drive files to third-party applications like Mindmup. This change affects collaborative editing on Google Drive. To help users transition smoothly, Mindmup...
Dec 17
Features
Mindmup Guest Pass for Large Sessions
Collaborate with Up to 500 Editors Using Guest Pass You can now run large collaborative sessions on a single map with Guest Pass. Just share the Guest Pass link with participants, and they can join you instantly—no registration or payment required...
Dec 17
Features
Mindmup Google Drive Image Uploads
Importing Large Legacy Maps to Mindmup for Google Drive You can now import much larger maps from the legacy version into Mindmup for Google Drive. Images included in imported maps are automatically uploaded to Google Photos, which removes previous...
Dec 12
News
Share Mindmup Maps Easily with Slack Previews
Sharing Mindmup Maps in Slack If your team uses Slack, you can now share Mindmup maps more easily with automatic link previews. When you paste a Mindmup map URL into Slack, the app generates a preview with a thumbnail and basic map details. This...
Dec 12