Questions & answers

Start here for common questions, how-tos, and quick step-by-step guides.

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Features
Collaborate on Mind Maps in Real Time
Mindmup’s real-time collaboration lets you work on the same mind map with others, with everyone’s changes instantly synchronized. Whether you’re brainstorming with your team, planning a project, or working together in a classroom, everyone can...
Oct 23
Account
Member Roles and Permissions Explained
Each Mindmup account can include multiple members, depending on your plan. For example, if your Team plan includes 5 seats, you can add up to 5 members. Every member has their own login, profile, and personal settings. Account Roles Each account...
Oct 19
Account
Changing Your Password
Overview You can change your Mindmup account password from your profile settings. You will need to enter your current password and your new password before saving the change. Change your password Your new password must meet these requirements: Click...
Oct 12
Features
Create Concept Maps Easily in Mindmup
Creating concept maps in Mindmup Over the past few updates, Mindmup has added several improvements that make it easier to create clear and effective concept maps. With these refinements in place, Mindmup is a powerful tool for visualizing ideas and...
Jan 10
Features
Unfold All Hidden Nodes in Mindmup
Unfold all nodes in a map You can quickly show all hidden nodes in large maps using the Unfold all nodes option. This is the reverse of folding nodes and automatically opens every collapsed node in the map. Unfolding all nodes is especially useful...
Jan 10
News
Mindmup Service Outage Resolved
Service Outage Update – February 28, 2017 Yesterday, February 28, 2017, we experienced a total outage between 11:38 AM PST and 7:13 PM PST. During that time, most users were unable to access the Mindmup website. Some users could log in but were not...
Jan 8
News
Hide Your Email in Mindmup – Protect Privacy
Account Email Is Now Hidden in Mindmup To better protect your privacy, Mindmup now hides your account email from the main app view. Previously, your account email appeared in the top-right corner after logging in. While useful for identifying your...
Jan 8
Features
Custom Themes Now Work with Guest Pass
Custom Themes Now Visible on Guest Pass Maps Mindmup now supports custom themes on maps shared via Guest Pass. Previously, maps shared this way didn’t reflect your theme settings. With this update, everyone viewing the map sees it exactly as you...
Jan 8
Features
Mindmup Corner Rounding Controls
Adjust Node Corner Rounding for the Whole Map Mindmup now makes it easy to control the corner rounding for all nodes in a map at once. This helps you style your map consistently without adjusting each node individually. Set corner rounding for the...
Jan 8
Features
Mindmup Paste Content to Create Maps Easily
Create Maps by Pasting Content You can quickly create maps in Mindmup by pasting content from other applications. This works well with: When you paste structured content, Mindmup automatically turns it into a map, saving you time and setup effort...
Jan 8
Features
Mindmup Simplified Map History View
Improved Map History View Reviewing changes, spotting important events, and restoring a map to an earlier state is now simpler and faster in Mindmup. To keep the history view easy to scan, less important actions—such as folding and unfolding...
Jan 8
Features
Change Map Fonts in Mindmup
Change the Font for the Entire Map in Mindmup You can change the font for your entire map and automatically apply it to all newly created nodes. This helps keep your map consistent and easier to read. Update the Global Font To change the font across...
Jan 7
Features
Manage and Organize Mindmup Maps with Tags
Manage Map Tags While Editing in Mindmup You can manage tags directly while editing your maps in Mindmup, without leaving the editor. Add or Edit Tags from the Editor While editing a map, click the Tag icon next to the file name. This opens a dialog...
Jan 7